IT Business Analyst, 4+ years experience

General

We are looking for IT Business Analysts to join our client’s team and operate across multiple squads and a variety of projects, interacting with different banking applications and internal processes. The role supports a wide range of business needs (technical, functional, and non-functional) within an agile setup.

 

Responsibilities/Activities

• Elicit, analyze, and clarify business requirements for software solutions
• Translate business needs into technical designs, ensuring appropriate detail at feature and user story level
• Analyze the impact of new requirements on existing systems and the overall IT landscape
• Actively participate in Agile ceremonies, facilitating requirement discussions and clarifications
• Contribute to backlog refinement, ensuring requirements are ready for delivery within a two-week sprint
• Support development teams in delivering optimal technical solutions
• Define and execute functional testing strategies aligned with acceptance criteria
• Collaborate with QA teams to create and maintain test documentation (test plans, test suites, test cases) and identify automation opportunities
• Present outcomes during demo sessions
• Investigate issues, propose solutions, or escalate when needed
• Provide third-level support for production incidents, when required
• Analyze, design, and optimize database structures in line with business needs
• Interpret database systems, including relationships and data flows, with a solid understanding of relational databases
• Apply basic coding knowledge to support system analysis
• Use appropriate tools to create diagrams, workflows, and process documentation
• Work with APIs and REST services, supporting integrations and troubleshooting
• Apply testing methodologies to validate changes and ensure alignment with requirements

Requirements

Technical

• At least 4 years of experience in requirements elicitation and specification for application development
• At least 2 years of experience as IT Business Analyst
• Experience working with REST APIs and system integrations (sync/async)
• Experience with collaborative tools such as Confluence, Jira/Azure DevOps
• Knowledge of XML, XSD, JSON, WSDL, JSON Schema
• Understanding of coding concepts, preferably in a .NET/C# environment
• Understanding of relational databases and data modeling concepts
• Testing methodologies and functional validation experience

Education

• University degree in Software Engineering-related field, or equivalent practical experience

Others

• Fluent English, both written and spoken
• Strong analytical thinking and problem-solving abilities
• Excellent communication skills and ability to collaborate with multiple stakeholders
• Adaptability and ability to manage change effectively

Nice to have requirements

• Experience in the banking domain or familiarity with banking applications
• Experience creating API documentation using Swagger, YAML, or OpenAPI
• Solid understanding of IT architecture
• Certifications or courses in information systems design
• Formal training or courses in database management