Client: IT Services Center

Office Location: Bucharest

Contract Duration: 5 months+

Project No.: 012200826

We are looking for a hands-on Digital Product Owner to deliver and improve loyalty, subscription and everyday-perk journeys across multiple markets.

Turn customer, country and business needs into clear requirements and actionable backlog items.
Manage and continuously update the product backlog, keeping priorities clear and aligned with the Product Owner and delivery teams.
Support roadmap execution, prioritisation, delivery tracking and stakeholder alignment.
Define and improve customer experience for cashback, subscriptions and lifestyle perks, from activation to usage, renewal and retention.
Work closely with IT teams to clarify requirements, track implementation, manage dependencies and solve issues early.
Support streaming and video-on-demand subscription journeys, partner integrations, onboarding, renewal and usage flows.
Monitor production issues and incidents, prioritise fixes and follow through until resolution.
Support payment-processing follow-up, partner operational processes and production stability activities.
Take part in Agile ceremonies and help the team deliver predictably and communicate progress clearly.
Coordinate with international teams and stakeholders to keep requirements, priorities and delivery aligned across markets.
Support testing, validation, releases and post-production follow-up for new features and operational changes.
Work with business, legal and product stakeholders on partner-related activities, operational clarifications and contract support when needed.
Provide clear updates on progress, risks, issues and dependencies.

At least 4 years of experience in Product Management, Product Ownership or a similar digital product role.
Strong backlog management and prioritisation skills.
Good understanding of digital products, customer experience, the software delivery lifecycle and production operations.
Ability to write clear requirements and turn business needs into practical backlog items.
Ability to coordinate technical teams, clarify requirements and manage dependencies.
Experience monitoring implementation progress and supporting delivery from requirement clarification through release and post-production follow-up.
Ability to identify issues early, assess customer impact and drive resolution.
Comfort working with operational topics such as incidents, production stability, payment-processing follow-up and partner support processes.

Bachelor’s degree in Computer Science, Software Engineering or a related field, or equivalent practical experience.

Good command of English (written and spoken)
Experience working in Agile environments such as Scrum or Kanban.
Strong stakeholder management and communication skills in a multi-country setup.
Structured and proactive way of working, with good attention to detail and follow-through.
Comfort working in a complex environment with several stakeholders, partners and dependencies.
Ability to take ownership and keep delivery moving forward.
Adaptability in a dynamic and evolving environment.

Experience with Azure DevOps, Jira or similar backlog management tools.
Experience with loyalty, cashback, subscription, streaming/video-on-demand or lifestyle-perk products.
Experience with partner platforms, partner integrations or partner operational processes.
Experience with production operations, incident management or customer-impacting service support.

Digital Product Owner, 4+ years experience

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